Job description:

1.Handle incoming repair/spare parts enquiries;

2.Handle customers’ spare PO and repair order, create orders in system, follow-up with repair stations and OEM for on time delivery;

3.Monitor repair order & spare order delivery performance, coordinate with OEM and logistics department about shipment issue;

4.Make quotation, issue invoices according to daily shipping information;

5.Provide exchange or loan services for repair activity;

6.Provide AOG support to customers;

7.Support PP provisioning for landing gear overhaul project and workshop repair;

8.Provide orders status report to customers on weekly basis;

9.Maintain up-to-date records in system;

10.Work with billing & payment specialist for payment collection and solving dispute of invoice;

11.Coordinate with Finance department to properly handle existing activities and new business;

12.Coordinate with the other functions for customers-related topics;

13.Other tasks assigned by the superior.

Requirements:

1)Bachelor’s degree or above;

2)Economy & commerce related major is preferred

3)3-5 year work experience or equivalent work experience in order management, aerospace industry experience is preferred;

4)Knowledge of order management;

5)Basic knowledge of import & export;

6)Proficient in using ERP system;

7)Fluent Chinese and good oral and written English;

8)Proficient computer skills, especially MS office, excel;

9)Time management.

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